Every car purchase generates a mountain of paperwork—insurance forms, financing statements, proof of ownership—that slows down deals and frustrates customers. 2060 partnered with TribalScale to modernize this process, creating a secure web platform that enables dealerships and buyers to share, approve, and store documents digitally. The result: a streamlined, compliant, and scalable solution that reduces transaction friction and positions 2060 to expand beyond automotive into other regulated industries.
Impact Delivered
Challenge
Dealerships were stuck with outdated, manual workflows:
Time wasted: Hours of back-and-forth for each transaction.
Costly errors: Paper forms lost or misfiled, delaying vehicle delivery.
Compliance risk: Sensitive personal information (PII) handled without adequate safeguards.
Customer frustration: Buyers expecting a digital-first experience but facing antiquated processes.
2060 needed a platform that could replace decades-old paper practices with a modern, intuitive, and secure digital solution—without overwhelming users.
Solution
TribalScale partnered with 2060 end-to-end: Conducted user interviews and dealership workflow mapping to identify pain points. Scoped an MVP that prioritized the most impactful features while cutting unnecessary complexity. Applied our design-led, agile approach, co-creating with 2060 through iterative sprints and usability testing. Paired engineering talent to ensure the platform was modern, maintainable, and ready to scale.
Web Application Platform: A central hub for uploading, reviewing, and approving dealership documents digitally.
User-Centered Design: Streamlined navigation and a clean design system to simplify the paperwork process for both buyers and dealers.
Modern Architecture: Migrated from jQuery to React, building a flexible codebase for future growth.
Secure Infrastructure: Hardened AWS S3 storage to protect sensitive customer data and meet compliance standards.
Tools and Technologies Used:
React
AWS
Jquery
Outcome
With TribalScale, 2060 transformed its idea into a market-ready product. The new platform improves speed, reduces errors, and provides peace of mind through secure document storage. Most importantly, it positions 2060 not just as an automotive innovator, but as a potential leader in digitizing high-friction workflows across industries.
Why It Matters
Digitization isn’t just about convenience—it’s about competitiveness. Dealerships and customers now expect transactions to be seamless, secure, and digital-first. By solving a persistent industry pain point, 2060 has unlocked efficiency for dealerships and satisfaction for buyers, while setting a blueprint for broader transformation.